Delay in Support System Responses Thursday 6th May 2021 12:00:00

Our Support System is currently experiencing a major outage, affecting the receipt of both inbound & outbound communications. You should still receive systematic emails, such as ToonGuard tokens, password reset links, and the like during this time.

If you have an inquiry that is not specific to your account, such as launcher troubleshooting, feel free to reach out to us via Twitter ( and we'll meet you over there to assist! Thanks again for your patience as we work diligently to bring our ticketing system back up.

Our support system is now back up and we are monitoring for further issues. It will take us some time to catch up on Emails. Thanks for your patience!

We are continuing to investigate the issue with our mail system. At this time we have no ETA in when it will be back up. Thanks for your patience!