Stuck on black screen at Cartoonival Sunday 19th September 2021 12:00:00

We are currently investigating an issue where players entering Cartoonival may get stuck with a black screen. If you are experiencing this issue, please try using the key combo for opening and closing options panel, which by default is SHIFT+ESCAPE. If you still have this issue after using the workaround, please send us an Email to with your Account Name, Toon Name and an attached log file for your most recent play session. If you do not know where your gameplay log files are, please see

We have released an update that addresses most of the issues with Cartoonival that appeared today. Please send us an Email if you still get a black screen after updating to 2.9.10!