Past Incidents

Saturday 5th October 2024

Website / Login Servers E-Mail delivery issues for Outlook/Hotmail accounts

Our Technical Toons have identified an issue impacting the delivery of emails sent automatically via the website.

This issue impacts the timely delivery of account registration, forgotten password, and ToonGuard emails. Emails to/from support@toontownrewritten.com are not affected.

If you are an Outlook/Hotmail user and are having trouble receiving emails from us, please add noreply@toontownrewritten.com as a Safe Sender via the instructions described here.

Saturday 28th September 2024

Website / Login Servers Web Server Outage

Our Technical Toons are investigating a web server outage. Until this incident is resolved, you will be unable to login to Toontown.

The web outage has been resolved.

Sunday 22nd September 2024

Website / Login Servers Web Server Outage

The Toontown Rewritten website and API are currently experiencing an outage. Until this is resolved, you will be unable to login to Toontown. Existing connections to the game are not affected.

A node failure left certain services required for the website unable to be rescheduled. The node was recovered and the services were restarted.

Saturday 21st September 2024

Random loss of connectivity to game server load balancers.

We continue to experience Distributed Denial of Service (DDoS) attacks against the game server load balancers. While we continue to fine-tune mitigations, you may experience occasional connection disruptions. The Toontown Rewritten Technical Operations Team appreciates your understanding during this time.