Some systems are experiencing issues

Past Incidents

Saturday 5th October 2024

Website / Login Servers E-Mail delivery issues for Outlook/Hotmail accounts

Our Technical Toons have identified an issue impacting the delivery of emails sent automatically via the website.

This issue impacts the timely delivery of account registration, forgotten password, and ToonGuard emails. Emails to/from support@toontownrewritten.com are not affected.

If you are an Outlook/Hotmail user and are having trouble receiving emails from us, please add noreply@toontownrewritten.com as a Safe Sender via the instructions described here.

Saturday 28th September 2024

Website / Login Servers Web Server Outage

Our Technical Toons are investigating a web server outage. Until this incident is resolved, you will be unable to login to Toontown.

  • The web outage has been resolved.

    • Sunday 22nd September 2024

    Website / Login Servers Web Server Outage

    The Toontown Rewritten website and API are currently experiencing an outage. Until this is resolved, you will be unable to login to Toontown. Existing connections to the game are not affected.

  • A node failure left certain services required for the website unable to be rescheduled. The node was recovered and the services were restarted.

    • Saturday 21st September 2024

    Random loss of connectivity to game server load balancers.

    We continue to experience Distributed Denial of Service (DDoS) attacks against the game server load balancers. While we continue to fine-tune mitigations, you may experience occasional connection disruptions. The Toontown Rewritten Technical Operations Team appreciates your understanding during this time.

    Sunday 15th September 2024

    Game Servers Game Server Outage

    Our Game Servers are experiencing a major outage. This may cause difficulty connecting to the game, as well as disconnections from the game. Our technical Toons are working to investigate this issue. We apologize for the inconvenience!

  • We continue to observe sporadic connection interruptions to the production game server. Our Technical Toons are monitoring the situation.

  • We have fixed the game server issue and are monitoring the servers, thanks for your patience!

  • We have identified the cause of the issue and are working on a fix. We have taken the game offline so we can implement the fix for this issue. Thanks for your patience!

    • Friday 16th August 2024

    Game Servers Sellbot Field Offices not unlocking gag tracks after mini games

    We have been made aware that Sellbot Field Offices are not unlocking earned gag tracks from the mini games. This is happening even with jokes needed for the unlocks have been collected. Our technical Toons are looking into this issue. We do apologize for the inconvenience and we appreciate your patience!

  • We have fixed the gag track unlock bug and are rolling out the fix to our districts at this time. Thanks for your patience!