Stickied Incidents

Monday 23rd November 2020

Game Servers Game Server Stability

Our Game Servers are currently experiencing instabilities resulting in occassional disconnections and some in-game anomalies, such as losing/gaining laff at random.

We've completed the maintenance and will be continuing to watch for further potential issues.

Pardon our Dust! We'll be bringing the game back down for another maintenance period at 8:00AM Toontown Time (PST) in an attempt to address the recent performance issues. Thank you for your patience and understanding.

We are aware of this issue and are currently investigating.

Past Incidents

Sunday 15th November 2020

Support System Delay in Support System responses

All incoming mail is now being received, however our Support System is currently experiencing an outage resulting in a delay in responses being sent from our Support Representatives.

This incident has been resolved.

We are aware of this issue and are currently investigating.

Tuesday 10th November 2020

Game Servers Game Server Connectivity

Our Game Servers are currently experiencing an issue with connectivity resulting in disconnections and timeouts when trying to play.

This incident has been resolved.

We are aware of this issue and are currently investigating.

Performance has returned to normal and we're currently monitoring the situation.

We are aware of this issue and are currently investigating.

Saturday 3rd October 2020

Website / Login Servers Slow Login and API Issues

The Toontown Rewritten website is currently having issues.

You may have issues logging into Toontown. if you're having issues, wait a minute and try logging in again.

Our game APIs are currently unavailable. We are investigating the cause and will get it fixed as soon as possible.

We've implemented a fix for this issue and will continue watching in case any more issues appear.