All systems are operational

Stickied Incidents

Saturday 3rd October 2020

Website / Login Servers Slow Login and API Issues

The Toontown Rewritten website is currently having issues.

You may have issues logging into Toontown. if you're having issues, wait a minute and try logging in again.

Our game APIs are currently unavailable. We are investigating the cause and will get it fixed as soon as possible.

  • We've implemented a fix for this issue and will continue watching in case any more issues appear.

    • Thursday 10th September 2020

    Website / Login Servers Website and Login Connectivity Issues

    Our website and login servers are currently returning an "Origin DNS Error"/"Error 1016" when attempting to visit the website or login via the launcher.

  • This incident has been resolved.

  • This issue is now resolved.

  • The issue has been identified as an issue with an upstream provider.

  • We are aware of this issue and are currently investigating.

    • Past Incidents

    Saturday 3rd October 2020

    Website / Login Servers Slow Login and API Issues

    The Toontown Rewritten website is currently having issues.

    You may have issues logging into Toontown. if you're having issues, wait a minute and try logging in again.

    Our game APIs are currently unavailable. We are investigating the cause and will get it fixed as soon as possible.

  • We've implemented a fix for this issue and will continue watching in case any more issues appear.

    • Tuesday 29th September 2020

    Support System Delay in Support System responses

    Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

  • This incident has been resolved.

  • We are aware of this issue and are currently investigating.

    • Sunday 13th September 2020

    Support System Delay in Support System responses

    Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

  • This incident has been resolved.

  • We are aware of this issue and are currently investigating.

    • Saturday 12th September 2020

    Game Servers Game Unable To Launch

    The Toontown Rewritten game client is currently unable to launch due to an issue with the content downloading, we're aware of the issue and are working diligently to resolve it.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance. You may encounter performance issues.

  • Our Technical Operations department remain at work on correcting the current game issues; however, for the security of our players, we're temporarily closing the game whilst the corrective work is done to prevent potentially harmful workarounds.

  • The issue has been identified and we are currently working on a fix.

    • Thursday 10th September 2020

    Website / Login Servers Website and Login Connectivity Issues

    Our website and login servers are currently returning an "Origin DNS Error"/"Error 1016" when attempting to visit the website or login via the launcher.

  • This incident has been resolved.

  • This issue is now resolved.

  • The issue has been identified as an issue with an upstream provider.

  • We are aware of this issue and are currently investigating.

    • Sunday 30th August 2020

    Website / Login Servers Website and Login Connectivity Issues

    CloudFlare are currently experiencing an issue resulting in increased errors, this is causing issues when attempting to login and authenticate with the game.

    Information on the CloudFlare incident can be found here.

  • This incident has been resolved.

  • CloudFlare are experiencing issues and we're waiting on their fix.