All systems are operational

Stickied Incidents

Wednesday 1st July 2020

Support System Delay in Support System responses

Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

  • Past Incidents

    Wednesday 1st July 2020

    Support System Delay in Support System responses

    Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

  • Wednesday 17th June 2020

    Game Servers Game Server Connectivity

    Our game servers are experiencing connectivity issues resulting in disconnections and delays, this may impact your ability to connect and remain connected to the game.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • The issue has been identified and we are currently working on a fix.

  • Tuesday 16th June 2020

    Game Servers Game Server Connectivity

    Our game servers are experiencing connectivity issues resulting in disconnections and delays, this may impact your ability to connect and remain connected to the game.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

  • Monday 15th June 2020

    Game Servers Game Server Outages

    Our game servers are experiencing partial outages that may impact your ability to connect to the game or play the game after connecting.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • The issue has been identified and we are currently working on a fix. Feel free to hop back into Toontown, but you might experience disconnections.

  • We have temporarily closed the game while we continue to investigate this issue. We apologize for the inconvenience and will re-evaluate at the soonest possible time.

  • We are aware of this issue and are currently investigating.

  • We believe this issue is now resolved and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

  • Monday 1st June 2020

    Support System Delay in Support System responses

    Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.

  • We are aware of this issue and are currently investigating.

    Update: 6/2/20 8:02am - We have not yet identified the issue but are continuing to investigate.

  • Sunday 24th May 2020

    Support System Outgoing emails on our end from support@toontownrewritten.com are not being delivered

    We are aware of this issue and are currently investigating.

  • This incident has been resolved.

  • We have implemented a fix for this issue and are currently monitoring performance.