All systems are operational

Stickied Incidents

Sunday 23rd January 2022

Game Servers Game Server Performance

Our Game Servers are currently experiencing issues relating to an identified bottleneck with Doodles, our Technical Operations team are working on remedying this and will be deploying a patch to the game later today.

We're sorry for any inconvenience this may be causing and thank you for your patience.

  • Performance issues seem to be resolved after the earlier patches to the server, there are some remaining quirks with the client and Doodle moods which we have now fixed internally and will be pushed live in ttr-live-v3.0.14b later tonight.

    Thank you for your patience throughout this incident.

  • We've identified a client crash caused at random when around a Doodle as a result of our changes, we'll be pushing ttr-live-v3.0.14a live with a fix for this crash as soon as it's built.

  • Our Technical Operations team have deployed an update to the game and are monitoring performance.

  • Past Incidents

    Sunday 23rd January 2022

    Game Servers Game Server Performance

    Our Game Servers are currently experiencing issues relating to an identified bottleneck with Doodles, our Technical Operations team are working on remedying this and will be deploying a patch to the game later today.

    We're sorry for any inconvenience this may be causing and thank you for your patience.

  • Performance issues seem to be resolved after the earlier patches to the server, there are some remaining quirks with the client and Doodle moods which we have now fixed internally and will be pushed live in ttr-live-v3.0.14b later tonight.

    Thank you for your patience throughout this incident.

  • We've identified a client crash caused at random when around a Doodle as a result of our changes, we'll be pushing ttr-live-v3.0.14a live with a fix for this crash as soon as it's built.

  • Our Technical Operations team have deployed an update to the game and are monitoring performance.

  • Saturday 15th January 2022

    Game Servers Game Server Outage

    Our Game Servers are experiencing a partial outage. This may cause difficulty connecting to the game, as well as disconnections from the game. Our Technical operations team is looking into this issue!

  • Our Technical Toons have resolved the issue and we are monitoring the servers. Thanks for your patience!

  • Monday 29th November 2021

    Game-Wide Services Code Redemption Outage

    Code Redemption Services are currently offline. While our Technical Operations team work to address the issue, you won't be able to redeem any codes in your Shticker Book.

  • Code redemption issues have been fixed with ttr-live-v2.10.3! Enjoy!

  • Sunday 28th November 2021

    Game Servers Game Server Outage

    Our Game Servers are experiencing an outage. This may cause difficulty connecting to the game, as well as disconnections from the game. Our TechOps team is looking into this issue!

  • The server issues have been resolved and we are now monitoring the servers. Thanks for your patience!

  • We have taken the game offline at this time while we continue to investigate the server issues. We apologize for the inconvenience and we appreciate your patience.

  • Friday 26th November 2021

    Game Servers Game Server Outage

    Our Game Servers are experiencing a partial outage. This may cause difficulty connecting to the game, as well as disconnections from the game. Our TechOps team is looking into this issue.

  • Our servers are now fully operational, thanks for your patience!

  • We have deployed a server update to fix the district resets and we are now monitoring the servers. Thanks for your patience!