Delay in Support System responses Monday 1st June 2020 17:01:00


Our Support System is currently experiencing an outage resulting in a delay in new emails being confirmed and responses from our Support Representatives being sent.

This incident has been resolved.

We have implemented a fix for this issue and are currently monitoring performance.

We are aware of this issue and are currently investigating.

This incident has been resolved.

We have implemented a fix for this issue and are currently monitoring performance.

We are aware of this issue and are currently investigating.

Update: 6/2/20 8:02am - We have not yet identified the issue but are continuing to investigate.