Download Servers Failing in Certain Regions Thursday 7th January 2021 16:21:26


There is currently a partial outage of our download servers, impacting the ability to enter Toontown for players in certain regions of the world.

This issue is was unfortunately caused by our hosting providers -- so at the current time we're patiently waiting on a fix. Once a fix is put in place, we'll let you know as soon as possible.

This incident has been resolved.

Our providers fix for the Download Servers has not eliminated the issue, and different areas are now affected than were before. We're continuing to follow the incident and monitor changes as they happen.

Windows users on version 1.2.5 of the launcher may currently experience a fatal error when trying to log in. macOS users may experience a delay between logging in and the game opening. We're sorry for this inconvenience!

Our Download Server providers have addressed the issue, and downloads should return to normal worldwide. If you still experience issues, please let us know by contacting our support Toons.