Delay in Support System Responses. Friday 9th April 2021 12:00:00

Our Support System is currently experiencing a major outage, affecting the receipt of both inbound & outbound communications. You should still receive systematic emails, such as ToonGuard tokens, password reset links, and the like during this time.

If you have an inquiry that is not specific to your account, such as launcher troubleshooting, feel free to reach out to us via Twitter ( and we'll meet you over there to assist! Thanks again for your patience as we work diligently to bring our ticketing system back up.

Our support systems are back up and running! We are now monitoring to ensure it is now stable. Please give us some time to catch up on the Email backlog in the meantime!