Delay in Support System Responses Tuesday 28th September 2021 17:35:00

Our Support System is currently experiencing a major outage affecting outbound communications. You should still receive systematic emails, such as ToonGuard tokens and password reset links during this time; however, Postmaster Pete replies and responses to all tickets will be delayed until the ticketing system has been brought back up.

If you have an inquiry that is not specific to your account, such as launcher troubleshooting, feel free to reach out to us via Twitter ( and we'll meet you over there to assist! Thanks again for your patience as we work diligently to bring our ticketing system back up.

Well that didn’t take long! Our support systems are back up now and we are monitoring stability. Thanks for your patience!