Delay in Support System Responses Friday 29th October 2021 12:00:00

Our Support System is currently experiencing a partial outage affecting outbound communications. You should still receive systematic emails, such as ToonGuard tokens and password reset links during this time; however, Postmaster Pete replies and responses to all tickets will be delayed until the ticketing system has been brought back up.

If you have an inquiry that is not specific to your account, such as launcher troubleshooting, feel free to reach out to us via Twitter ( and we'll meet you over there to assist! Thanks again for your patience as we work diligently to bring our ticketing system back up.

Our Support System is now back up and running. Thanks for your patience while we worked on it!

We have deployed a fix for this issue and are now monitoring it to ensure that all systems are functional again. Thank you for your patience!